1953

ways to kick start your career

Not Going To Uni

Apprenticeships, College Courses
Gap Year etc
Create Profile

Going To Uni

Internships, Graduate Programmes
and much more...
Create Profile

Latest Apprenticeships and Jobs

QA Ltd (Apprenticeships) Peterborough, Peterborough, UK
Aug 22, 2017
Full time
Employer Description At Kamarin Computers we have been developing software solutions and add-ons for accounting software since 1981. Our team of expert software developers can enhance existing systems as well as developing completely bespoke solutions to manage unique business processes. We work closely with our customers to produce bespoke solutions, which meet their exact requirements. Our solutions have helped many businesses to manage their businesses in a way in which out-of-box software packages would not have allowed. Our existing range of add-ons and modules enhance key areas of the accounting and CRM products we provide for more common issues and additional functionality requirements. We are a growing, award-winning supplier of business EPOS & WMS solutions, accounting software and IT. On top of 35 years of history in Peterborough, our client is currently experiencing record growth and has recently been named Cambridgeshire SME of the year. This provides an opportunity to be part of an innovative and exciting team and work for a company that is committed to making their business an excellent place to work through constant staff investment and development. Job Description Will be responsible for first line calls relating to customer issues relating to Kamarin's software product portfolio. This will primarily relate to supporting Kamarin's EPOS software, KCPOS. The role will require the individual to understand and register the call issue and then take appropriate action to resolve. Role will be responsible for feeding back solution to the customer and closing the call. The apprentice reports to the Support Team Manager and is responsible for resolving software issue calls reported by customers. Calls will be received by phone call and e-mail, requiring the role to interact directly with customers. Calls that cannot be resolved will need to be escalated to Support Team Manager for further investigation. Main role/ responsibilities Role Key Result Areas - Fast and effective call handling to deliver appropriate resolution to the issue logged in line with our SLAs - Make clear and frequent communication with the customer to keep them up to date and aware of progress in resolving the call - Develop strong relationships with customers and offer a first class customer service experience via telephone or e-mail - Identify complex issues early and escalate at the appropriate time for further investigation and a faster resolution Qualities/ essential requirements - Experience and knowledge working with IT networks and infrastructure - Experience and knowledge working with SQL - Experience in EPOS software would be beneficial but is not essential - Experience with E-commerce and web development experience would be beneficial but is not essential - Ability to work under pressure to solve problems - Excellent communication skills - Strong customer service focus - Strong analytical and problem solving skills - Ability to multi-task and handle multiple issues at the same time - Ability to work in a team - A base level of knowledge in our technologies would be hugely beneficial to ensure you can start making an impact at Kamarin as soon as possible Desired Qualification 3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above Other Important information Working days/hours - Monday-Friday, 8:30am -5:30pm Benefits The company will invest in a full training and development plan for the successful candidates to increase their knowledge of our products and the languages we work with. - This position is full time - 35 hours' weekdays - Based in Peterborough - 25 days' holiday per year plus all Bank Holidays and the shutdown period between Christmas and New Year (3 days)
QA Ltd (Apprenticeships) Stockport, UK
Aug 22, 2017
Full time
A brilliant opportunity has arisen for technical individuals to join a great working environment for a young person to thrive and develop their IT career. Apply now! The fastest growing supplier of telecom solutions and private, managed networks to the UK retail and leisure markets. Communications specialist and IT services provider operating in the Retail and Hospitality sector. Kick-start you career in IT and build towards your future! We offer a structured learning journey and providing the skills you need to take on new responsibilities. They are looking for a dedicated IT Apprentice to work in the expanding team where you will be supported in every step of your apprenticeship. A number of the Service Desk Team are former IT Apprentices themselves who have now gone on to secure full time roles within the company on successful completion of their apprenticeship. Key Responsibilities: The successful candidates will be shown how to diagnose, investigate and manage all customer faults and service requests to a satisfactory completion ensuring the highest possible standards of service. You will be required to: - Pro-actively monitor customer networks - Take ownership of all internal and external support calls and manage through to resolution - Provide regular call updates - Liaise with and manage 3rd parties Support installations Requirements: - Excellent communication skills (both written and verbal) - Good organisation skills - Willingness to learn - Ability to work well in a team environment - High attention to detail - Excellent problem solving skills - Ambitious with a strong work ethic - Punctual Benefits: The company have offered all their former IT apprentices full time employment on successful completion of their apprenticeship. Additional Information: Initial working hours are 09:00 to 17:30 Monday to Friday. We operate a 24x7x365 rota. After a period of time the apprentice would be expected to fit into the rota. Working Saturdays and Sundays. The will get a day off in the week to compensate.
QA Ltd (Apprenticeships) Glasgow, Glasgow, Glasgow City, UK
Aug 22, 2017
Full time
Employer Description My client is a boutique and highly ethical Independent Financial Advisory firm. All their advisers hold the esteemed Chartered Financial Planner status from the Chartered Insurance Institute (CII) and Personal Finance Society (PFS). With combined industry experience of over 25 years in the investment and pension planning sectors, their hands-on chartered advisers are well placed to guide you on your financial decisions. Job Description Due to expansion, my client is looking for an ambitious candidate to join the business and they require someone to successfully work with various people and employ communication and listening skills to effectively and efficiently assist clients in a wide variety of financial services areas. Main role/ responsibilities - Producing and sending letters to clients and providers - Operating a switchboard system when dealing with telephone calls - Organizing and maintaining diaries and making appointments - Sorting, recording, scanning, photocopying, faxing and distributing mail - Utilising administrative skills to update computerized and clerical records - Keeping up-to-date with the current financial affairs - Completing risk-compliance tasks - Providing additional support with tasks required from Financial Advisers Qualities/ essential requirements - Ability to work under pressure in a fast-paced environment - Excellent communication skills: verbally and written - Proficient IT skills (such as Microsoft Office) - Self-motivated and use of initiative to see what needs doing rather than waiting to be asked - Strong organisational skills with the ability to multi-task - Articulate and excellent communicator - Attention to detail and accuracy Desired Qualification Someone with 5 standards (Level 1 - 3) OR 5 National Level 5 grades, both qualifications including Maths and English would be ideal Other Important information Working days/hours - Monday-Friday, 9am -5:30pm, with 1 hour for lunch
QA Ltd (Apprenticeships) Cambridge, Cambridge, UK
Aug 22, 2017
Full time
Employer Description Come and work with a large team in a Head Office location in Cambridge. We are a global organisation with many cultures and a diverse team. Cambridge Education Group (CEG) is one of the world's leading providers of pre-university academic, creative and English language courses. We provide pre-university programmes including A Level, International Baccalaureate and University Foundation, as well as English Language study, to the growing market of international students seeking to enter the world's leading universities. The Group operates under four different brands: CATS College - high schools in Cambridge, Canterbury, London, and Boston, USA; Cambridge School of Visual & Performing Arts (CSVPA) - Art & Design, Drama and Music courses in Cambridge, UK; ONCAMPUS - teaching foundation courses to university degrees on campuses in the UK, USA and mainland Europe; and Stafford House - year-round English Language schools in Brighton, Canterbury and London, and Study Holiday centres across the UK and the USA for juniors. Visit our website for more information ************** Job Description The post holder will work with a team of HR professionals to provide general and HR administrative support to ensure that we are meeting statutory safeguarding requirements and UKVI regulations. The successful applicant will be expected to undertake a variety of administrative duties both independently and under supervision for both Head Office and for Schools. This is a great opportunity to work and learn from a professional and diverse HR team. Main role/ responsibilities - Create offer packs, contracts of employments, change to contract letters & leaver letters - Administer all new starter paperwork e.g. pre-employment checks, and references for ONCAMPUS, SHI & Digital. (in the absence of HR Administrator also for CATS, CSVPA, Head Office & Consultants) - Data inputting of new starter employment details onto HR database - Ensure the Central Register and recruitment trackers are all maintained and accurate - Ensure all Right to work details are up to date and meet UKVI regulations - Help to manage the HR inbox - Ensure all personnel files are set up legally and kept up to date - Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality - Assist with general copying, filing, archiving of documents as required - Arrange the weekly stationery and grocery order - Provide the first point of contact in a polite and upbeat manner for the main telephone number and calls from the Kett House reception - Provide a high level of customer service - Attend to ad hoc requests from the HR Executive in a timely and polite manner - In the absence of the HR Executive deal with the internal and external post - In the absence of the HR Administrator assist with the recruitment process - Attend 2 weekly HR Global HR meeting with HR team Qualities/ essential requirements - Good IT skills; ability to use Microsoft Office packages including Work, Excel and Outlook - training will also be given - Excellent relationship building skills - High level of attention to detail and high level of accuracy - Strong written and verbal communication skills - Excellent interpersonal and communications skills, in person, by telephone and in email - Exceptional time management & organisational skills, has the ability to manage multiple tasks and projects - A friendly professional manner and appearance - Driven and self-motivated Desired Qualification Educated to at least GCSE standard, with passes at Grade C (or equivalent) in English and Mathematics Other Important information Working days/hours - Monday-Friday, 8am - 5pm
View all jobs