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Surrey County Council 17A Ave Elmers, Surbiton, Surrey KT6 4SE, UK
Dec 17, 2017
Job Details £11,117.60 per annum for 36 hours per week based at County Hall, Penrhyn Road, Kingston upon Thames KT1 2DN. This position is based inside one of our main area offices, click HERE to see a 360 degree view of the building and surrounding area along with a view of the reception. This position is a 12 month fixed term contract. Flexible working supported where possible, laptop and mobile supplied. 24 days annual leave, local government salary-related pension offered as well as the option to join the car lease scheme. For more information, please visit MyBenefits for Surrey County Council staff . About the Role We are looking for an enthusiastic individual with a helpful manner and an attention to detail to work in a very fast moving but friendly and supportive local government environment. The public health team works to improve the health of the local population and reduce health inequalities through preventing ill health developing in the first place by commissioning services and working with many different partners within and external to the County Council. You will be working with the busy Public Health Intelligence and Insight Team whose role is to support the Public Health team and partners with their information and data analysis needs providing administrative and organisational support. The successful candidate will have an opportunity to learn about the specialist area of public health as well as becoming familiar with relevant information sources, software packages and developing practical skills around data analysis. A good part of our work involves using computers for long periods of time. This is an excellent opportunity for a young person wishing to pursue a career in business administration and to develop basic skills in health intelligence and data analysis. Your main base will be at County Hall, Kingston upon Thames. However, you may be required to travel to other sites as required in the council area, including Quadrant Court in Woking. You will be working towards a level 2 or level 3 business administration NVQ with a minimum of 2 hours protected learning time every week. To be shortlisted to interview for this position your application will clearly evidence : A willingness to learn and the motivation to succeed IT literate - able to use information, communication and office technology Able to work quickly and accurately ensuring attention to detail Key or Functional Skills Level 1 or 2 OR 2 GCSE Grade A-C or equivalent For more information please find attached to the bottom of this advert a full job profile. For an informal discussion contact Jon Walker on 020or by e-mail at . We look forward to receiving your application. The job advert closes at 23:59 on 15th December 2017. Interviews will take place in week commencing 15th January 2018. Equal Opportunity, Values and Behaviours Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups. The values below will be crucial in delivering our corporate strategy, and are what we draw on to make a difference for Surrey residents. Listen - We actively listen to others and expect to be listened to. Responsibility - We take responsibility in all that we do at work. Trust - We work to inspire trust and we trust in others. Respect - We are supportive and inclusive and committed to learning from others. Our behaviours are what people experience when they interact. They encompass how we do our work and how we treat other. Be customer focussed - We put the customer at the heart of our work and take responsibility to uphold the customer promise in all that we do. Work as one team - We collaborate with and involve our partners, customers and colleagues, and build strong and lasting relationships based on listening, trust and mutual respect. Make things happen - We plan and deliver our work on time and effectively, making sure we understand the needs and priorities and considering all our options and risks. Communicate with purpose - We communicate clearly to all our stakeholders, making sure that we listen, understand and inform in the process. Be the best we can be - We embrace the need for change and innovation, taking responsibility to improve our services and processes in the right way. Develop ourselves and others - We learn continually, we seek feedback about our own performance and support others to learn.
Arvato UK 24 High Street, Slough, West Berkshire SL1 1EQ, UK
Dec 17, 2017
Company description: "About Arvato Arvato is a global BPO solutions provider. A subsidiary of Bertelsmann, one of the world's largest media companies, Arvato has more than 65,000 employees in over 40 countries. Present in Ireland for over 20 years, Arvato has over 1,800 employees across multiple sites. As a leading global solution provider we design and implement customized Finance & Accounting, Supply Chain and Customer Relationship Management solutions for some of the most well-known brands in the world. In other words, whenever you download software, shop online, or have your smart phone repaired, there's a good chance that we were active behind the scenes as a service provider. " Job description: Company: Arvato Limited - Arvato Central Gov. Service UK Requisition ID: 13305 Data Analyst - Level 4 Apprenticeship Slough £18,000 We are offering an exciting opportunity to join Arvato as a Data Analyst Level 4 Apprentice, to build a career in an international business with a client base of the world's most respected brands. As an apprentice in the Work Force Planning function you will gain skills to generate and analyse forecasted data and learn the development of capacity/staff plans and employee schedules. You will be exposed to the coordination with Ops/Real-Time Teams regarding the execution of pre-prepared plans, and accurate WFM-related reporting / headcount tracking for multiple teams across multiple locations. This scheme will offer the opportunity to develop skills in gathering actual data from a variety of systems and reports (e.g. client systems, HR systems) as well as developing forecasted data (volumes, AHTs, shrinkage, attrition) by analysing trends, arrival patterns and known drivers or variables. You will gain extensive experience in staffing plan preparation and reporting (including support, management & seat planning) and the publication of locked-down forecasted data. You will learn about the development of employee schedules in order to match forecasted volume/arrival patterns whilst considering country laws (working time directive), company policy, and site policy, and schedule efficiency, SLA and employee preference as well as how the facilitation of a shift bid process. We are looking for someone who is ambitious and hardworking. You must be able to use initiative and work without close supervision to solve routine problems and be able to able to work enthusiastically and be keen to make a positive and effective contribution to the team. The successful candidate will be enthusiastic, reliable and be able to exhibit excellent communication skills. We view our apprentices as leaders of the future and their development is central to our growth across the services and sectors we work in. We invest in our apprentices to ensure they have the opportunities to work with our global clients from day one, gaining the unique, diverse experiences they need to build their careers. Our Apprenticeship Scheme The Scheme is aimed at people who want to achieve a nationally recognised qualification while gaining valuable work experience. After your first week of induction you will be placed in the work force planning department where you will work with a team of people who have the responsibility to train you in a wide range of fundamental business skills. You will have an allocated Assessor who will meet with you every eight weeks to support you with your Diploma and guide you through the evidence that you will be required to collect for your personal e-portfolio. In addition, there are a wide range of corporate training courses for you to attend and learn valuable skills to put into practice in a working environment. Entry Criteria : Essential: A Level Mathematics Desirable: A Level Computer Science If you are shortlisted you will need to be available to attend our assessment day on Wednesday 24th January with the view to start at the beginning of February 2018. Arvato is a trusted business outsourcing partner to the private and public sectors. We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients. We combine our expertise in business process outsourcing (BPO), financial solutions, customer relationship management, supply chain management, and public sector and citizen services to deliver innovative, individual solutions that help our clients to achieve their objectives. In the UK and Ireland, we employ over 4,000 people across more than ten locations. Internationally, arvato employs more than 66,400 people in over 270 subsidiaries across almost 40 countries worldwide. Our parent group Bertelsmann is the world's most international media company with revenues of €16.4bn.
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