QA Ltd (Apprenticeships)

36 job(s) at QA Ltd (Apprenticeships)

QA Ltd (Apprenticeships) Glasgow, Glasgow, Glasgow City, UK
May 27, 2017
Full time
Employer Description Drawing on a global infrastructure of data centers and networks,the Companyoperates information and communication technology (ICT) systems for multinational corporations and public sector institutions. On this basis, Deutsche Telekom offers corporate and business customers integrated solutions for the networked future of business and society. With offices in over 20 countries and global delivery capability,we provide support to companies in all industries. Some 47,800 employees combine industry expertise with ICT innovations to add significant value to its customers' core business all over the world. Job description Reporting into the Principal Consultant, the focus of the role will be to utilise proprietary technology and methodology in the area of content migration and integration creating a repeatable high value outcome for customer. Main Duties - Work as a member of the Development team and on a day to day basis with various client projects - To develop and support content migration/integration projects and/or deliver services, meeting both industry and T-Systems delivery standards and to satisfy the requirements of the Customer - To work as part of a self-motivated project delivery team - To keep up-to-date with the latest migration, integration and collaboration technologies ensuring efficient and relevant solution development and support - Understand and use all quality and relevant general procedures issued by the company - Assist in the development of new software to help the business/customer needs - With support and oversight from other team members provide development skills working with requirements specifications from Solution Architects - Apply your skills to build scalable applications - Test Drive developments - Perform other job related duties that align to gaining work experience to compliment the apprenticeship programme - Build awareness and understanding of security, recoverability and data integrity - Develop and deliver software solutions or services within estimated time and budget The Apprentice, Software Development will be responsible for working in a team to deliver short term migration/integration projects based on solutions defined by an architect who will work closely with the development team. - One of your key abilities will be to demonstrate forward thinking, innovation and initiative in order to deliver high quality solutions - This role requires some flexibility to engage with multiple customer and internal business units, consequently this may require travel to other company locations throughout the UK and to customer sites if required Qualities/ requirements - Enthusiastic about working in the IT sector - Good written and verbal communication skills - Great team players - Committed to solving problems and trouble shooting - Attention to detail - Open to new ideas and keen to learn - Open minded and comfortable with change and ambiguity. - Excellent Communication skills Qualifications - 5 GSCE's grades A-C, including Maths & English Other Important Information Working hours/days - 37.5 p/w, 8:30am-5pm, Monday - Friday Benefits - Dress down Friday - Many initiatives, Corporate Social Responsibility, Wellbeing Awareness - Employee Recognition Scheme - Awards are given in the form points that are then used/accumulated to obtain vouchers - Pension - which we will double match up to 13%. - 25 days annual holiday - Enhanced Company Sick Pay - these will increase in line with employment service The programme gives the role holder qualifications, skills and technical grounding to design, test and maintain software and web systems. Which will lead to becoming a skilled in content migration solutions and Software Development. This will be supported by the opportunity to study the Software and Web and Development
QA Ltd (Apprenticeships) 16 Hestham Cres, Morecambe, Morecambe, Lancashire LA4 4QF, UK
May 27, 2017
Full time
This is a fantastic opportunity to join an exciting and vibrant environment. Here, you get to earn and learn. Apply now! You will be working for... A business based conveniently on the edge of Manchester city centre. We have an experienced in-house team of experts in IT Service and Support. We are currently seeking an ambitious individual for a Digital Marketing apprenticeship. Be part of QA's 10k in Tech and add yourself to the UK's tech explosion! In this job, you will be... - Training in small groups and work based assessment covering: Search- SEO and PPC, Design, Online Advertising, Email Marketing, Social Media and image and video editing - Assisting in the sourcing, construction and posting of social media content throughout Twitter, LinkedIn and Facebook - Responding to customer feedback, messages and queries through the groups various social media pages - Working alongside the management team to learn the fundamentals of how we work and take part in regular training to increase your product knowledge - Developing social media strategies to gain a bigger following and find interesting content that can be shared to drive traffic to the main website - Managing the organisations client database- keep customers up to date with SBS products and support packages - Communicating with existing customers via email and telephone Who should apply... The ideal candidate will have... - Organisation skills - The ability to work well in a team environment - Excellent communication skills, both written and verbal - Enthusiasm for social media and IT - Knowledge of email marketing software e.g. MailChimp - 3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above Other Important Information... Daily working hours: Monday to Friday 8:30am-5:30pm (1 hour lunch)- 40 hours per week What happens when I complete my apprenticeship... There will be the opportunity for you to gain ongoing training and development, as well as a permanent role. It only takes a minute to apply for a Digital Marketing apprenticeship with QA and begin your Digital Marketing apprenticeship career with great prospects today. QA's apprenticeship programs are part-funded by ESF. The ESF is Europe's main instrument for supporting jobs, helping people get better jobs and ensuring fairer job opportunities for all EU citizens. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
QA Ltd (Apprenticeships) Iver, UK
May 27, 2017
Full time
Employer Description Talking business are a company with a fast product portfolio operating in a dynamic and ever changing IT world. Talking Business are a Voice and Data Solutions reseller selling primarily VoIP Telephony systems and LAN/WAN IT networks. Job description We are looking to train an apprentice to ultimately take on board a field/helpdesk role looking after existing customers and installation of new IT networks and VoIP solutions. Main Duties - Attending both in house and external training courses for products both in house and in the field - Attending Apprentice block release training - Shadowing engineers both on site and on the support help-desk - Provided with driving lessons should they not already hold a full driving license - Maintaining and updating the company CRM system Requirements Candidate skills required: - Good telephone manner - Well spoken - Presentable - Excellent IT skills - Persuasive skills - Ability to work under pressure Personal Qualities: - Confident - Self-motivated team player - Desire to learn and succeed - Good written and spoken communication skills Qualifications Minimum of 5 GCSE's (C and above) or equivalent, including Maths and English Other Important Information - Daily working hours - 8.30am to 5.30pm Monday to Friday - Provided with driving lessons should you not already hold a full driving license - Upon successful completion of the apprentice role, the candidate will be offered a role with appropriate vehicle, on call allowance
QA Ltd (Apprenticeships) Bourne End, Wooburn Green, Bourne End SL8, UK
May 27, 2017
Full time
Employer Description We are a young, small IT managed services and cloud services provider, specialising in cloud solutions. We provide clients with top level support as well as delivering solutions and services perfectly matched to their needs. Currently seeking a punctual and reliable individual whom are keen to start their career in IT with a small IT managed services and cloud services provider, specialising in cloud solutions. This is an opportunity to grow with in the business and take part in an Advanced IT Apprenticeship. Responsibilities Main Purpose of Job - To provide first line helpdesk support to clients, assisting with IT issues via the phone, email and remote support tools - Assist with the specification, purchase, build, installation and configuration of client IT services and solutions - Use the company's Service Desk (PSA) system to log all requests, issues and incidents and maintain full details of the actions taken to achieve resolution - Use the company's Remote Management and Monitoring (RMM) tools to manage and monitor client infrastructure and work with NOC team - Provision cloud based services by utilising various vendor cloud portals - Adhere to the company's vision which is to help small to medium sized businesses in the Berkshire and Buckinghamshire area leverage the benefits that cloud computing and other technologies have to offer and back that up with first class managed IT support and service Qualities/requirements - Knowledge of Microsoft operating systems - Knowledge of Microsoft Office - Basic knowledge of computer networks an advantage - Basic understanding of PC hardware set-up and configuration would be useful - Polite and presentable - Good communication skills - Punctual and reliable - Keen interest in IT, networks, computer hardware and software - Enthusiastic - Good team player Qualifications required - The candidate will have at least 5 GCSE's including Math and English, with preferably an A-Level or equivalent in IT Additional information Daily working hours - Alternating weekly shift pattern of 8am-4.30pm and 9.30am - 6.00pm Additional Requirements - Some on-site work may be required but job holder may be accompanied by a senior engineer - Compliance with TMS's policies and procedures, as amended from time to time - Must hold a full UK driver's licence Benefits/ Other Important Information - Opportunity to grow with in the business - Full time role after apprenticeship
QA Ltd (Apprenticeships) 17A Ave Elmers, Surbiton, Surrey KT6 4SE, UK
May 27, 2017
Full time
Employer Description This is a cloud service provider based in Kingston upon Thames. We offer a complete solution of cloud services including phones, virtual desktops and servers to our clients. Job description Join a young and vibrant apprentice friendly office working alongside 5 technical staff members. They are seeking someone with good communication skills for a 2nd line IT support position. You will be situated close by to the town centre of Kingston. Main Duties - The role will include the need to identify and prioritize each job together with the ability to troubleshoot using detailed technical procedures - Applicants will need good communication skills both on the phone and in person - Engage in face to face training and online assignments to help support the apprenticeship programme - Learn new skills around Networking and Architecture, Mobile and Operating System, Cloud Services, Coding and Logic, Business and Process Qualities/ requirements - Looking for someone who has a passion for working in IT - You will be good at researching information on your own to get a basic understanding of new technologies - Understands new concepts quickly - Able to talk to customers and understand their problems - Good communication skills - Willingness to learn - Customer focused - Open and friendly personality; able to interact with staff in a small company environment Qualifications - A Levels in ICT/Business/Computing Or an Apprenticeship in a similar subject (this must be at least the level below the planned programme) Or an International Baccalaureate at level 3 in ICT Or a BTEC Extended Diploma in IT (180 credits) For any City and Guilds programmes the learner must be 18 on the first day of their apprenticeship Other Important Information Working days - Monday - Friday Benefits Career progression. Start on support desk then train up towards managing networks, servers, virtualisation and many different systems
QA Ltd (Apprenticeships) Blackpool, UK
May 27, 2017
Full time
Employer Description A fantastic opportunity to join a global leader in digital services. We're the technical and business expertise behind some of the most influential businesses in the world. And just as our clients look to us to guide them through digital transformations, we can do the same for your career via our apprenticeship program, developing you into a real business technologist. Atos apprenticeships offer a structured learning journey, providing the technical and business skills you need to confidently take on new responsibilities. Whichever scheme you choose, you'll earn industry-recognised qualifications. You'll find our culture relaxed and supportive, yet focused and hardworking, and you'll be given the flexibility to bring new ideas to the table, with guidance on hand whenever you need it. Responsibilities As a Application Management Apprentice, you will: - Provide support for IT applications and solutions, from troubleshooting and system monitoring to incident resolution, in liaison with clients and suppliers - Develop and implement fixes and enhancements to existing applications - Develop and implement new applications, using a range of tools and technologies - Learn how to adapt while taking on new technical challenges every day Qualities/requirements - Enthusiastic about working in the IT sector - Good written and verbal communication skills - Great team players - Committed to solving problems - Have good attention to detail - Open to new ideas and keen to learn - Not afraid to ask questions - Ready to rise to new challenges Qualifications required 5 GSCE's grades A-C, including Maths & English Additional information Daily working hours: Monday to Friday, 37hrs per week Benefits . A permanent contract from day one . 25 days' holiday, plus the option to buy up to ten more . Private medical insurance . A pension plan . A fully funded training program to help you achieve your qualifications . Access to a range of flexible benefits to tailor to your needs Other Important Information - The apprenticeship will blend on the job experience, face to face workshops and online learning, leading to: Advanced Apprenticeship Infrastructure Technician Level 3 MTA Networking Fundamentals MTA Mobility and Devices Fundamentals MTA Cloud Fundamentals Your choice of a Microsoft MOC on-demand course To apply, please visit our website: ***********************
QA Ltd (Apprenticeships) Newcastle upon Tyne, Newcastle upon Tyne, Tyne and Wear, UK
May 27, 2017
Full time
Employer Description Since 2002 we have been providing customers with access to thousands of popular and specialist magazines. This role is to further develop our website and social media platforms. We are looking for a self-motivated individual to work independently and within a team. Responsibilities The key responsibilities of the Digital Marketing Apprentice will involve working closely with the Digital Marketing Manager to; - Update product pricing - Upload / edit photos for website - Update social media - Write content descriptions for products - Write weekly blogs - Develop a strong understanding of the products, competition, industry, marketing goals and objectives - Liaise with other departments on a daily basis - Respond to customer enquiries both telephone and online - Do general administrative duties Qualities/requirements Desired skills: - Good personal organisation skills - Good written and communication skills - Able to use various forms of Social Media Personal qualities: - Good attention to detail - Able to communicate on all levels - A passion to learn and develop within the business Qualifications required - 3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above
QA Ltd (Apprenticeships) Gloucester, Gloucester, UK
May 27, 2017
Full time
Employer Description The Crypt School is a selective Grammar school rated outstanding by OFSTED. The school prides itself on being both friendly and supportive and is committed to all staff and pupils achieving their full potential. The school is currently going through an exciting transition with the movement from being an all-boys school in Years 7-11 to a fully Co-educational school from years 7-13. The school is also in the process of applying to build a new primary school on site. These changes will give the chosen candidate the opportunity of being part of setting up a new IT infrastructure within the new school and they will be involved in all aspects of IT from planning right through to deployment, maintenance and support. Job description Currently seeking a bright motivated individual for an IT Support Apprentice role within a friendly and dynamic secondary school located in the heart of Gloucester. The apprentice will report directly to the IT Manager and assist with all aspects of IT provision within the school. The job will involve daily interaction with both staff and pupils in what will be an integral and essential role within the school. This is a new role within the school and we are looking for an individual who will seize the opportunity to develop and thrive in a busy school environment. Main Duties Key Roles: - To assist in the maintenance of the School's ICT systems - To assist in the installation of new and existing software across the network - To provide technical support for all users - students and staff - To assist in the maintenance of the School's ICT systems - To provide support for the School servers and associated processes, including responsibility for administering backups, and ensuring email/website/printing/ remote access operates at all times; - To provide first-line support for PCs/laptops and RDS - To assist in supporting the Biometric-based systems within the School - To assist in maintaining stocks of all computer consumables, reporting shortages to the Senior ICT Technician and/or IT Manager - To take a lead in maintaining the School's small number of iPads Qualities/ requirements - Knowledge of Windows Operating System - Knowledge of MS Office - Good command of written and spoken English - Ability to multi-task - High attention to detail and good problem solving skills - The ability to develop good rapport with young people and staff - Excellent communications skills - Willingness to work as part of a team - Well organised and good time management skills - A "can do" attitude. - Show commitment and enthusiasm about starting their IT career. Qualifications You will be preferably educated to A Level or equivalent You will preferably have at least 5 GCSE's (C and above) including Maths and English Other Important Information Working days/hours - Monday - Friday, 8am till 4pm 1/2 hour lunch break. Salary - Initial starting salary will be £5.50 per hour, rising to £6 per hour after 6 months and £6.50 after 12 months assuming satisfactory performance and achievement of personal goals. On completion of the apprenticeship the apprentice will be considered for the role as IT technician starting salary £16,491. Benefits - Increased holiday for length of service - Childcare vouchers - On-site Gym out of working hours - Cycle Scheme - Workplace pension scheme - Onsite parking
QA Ltd (Apprenticeships) Wakefield, West Yorkshire, UK
May 27, 2017
Full time
Employer Description You'll be working for an International Marketing organisation who work alongside leading brands, employing 800 experts worldwide. Job description The Quality Executive Apprentice will provide support to the Head of Excellence. The function oversees quality compliance within procurement outsourcing and is a key function for our client. Reporting to the Head of Excellence, the job role will provide support in terms of developing and complying with policies, operating procedures and ongoing quality management. You will be working closely with the Head of Excellence to assist in the overall maintenance of the Quality Management System (QMS) to ensure continued certification to ISO 9001 and Good Manufacturing Practice (GMP). Main Duties - Develop policies and operating procedures to cover the end to end procurement processes - Maintain the supplier relationship management database to ensure accuracy - Process and maintain supplier and internal audit documentation - Maintain Key Performance Indicators (KPI's) relating to quality - Manage and improve document control activities including: change control process, record retention and training matrix - Support periodic management reviews Qualities/ requirements - Experience of developing or reviewing documentation in a regulated environment - Highly numerate - Proficient using Microsoft Office Suite and equivalents (particularly Excel) - Attention to detail - Good communication skills (written and verbal) - Experience of working in medium or large company during degree course preferred - Inquisitive and commercially aware Qualifications A Levels in ICT/Business/Computing Or an Apprenticeship in a similar subject (this must be at least the level below the planned programme) Or an International Baccalaureate at level 3 in ICT Or a BTEC Extended Diploma in IT (180 credits) For any City and Guilds programmes the learner must be 18 on the first day of their apprenticeship Other Important Information Working days/hours - Monday - Friday, 9am-5.30pm Salary - £14,000-£20,000 per annum, depending on age and experience
QA Ltd (Apprenticeships) Stockport, UK
May 27, 2017
Full time
The company is a growing print business based in Stockport, Greater Manchester They have been established for over three decades. Their success stems not only always putting their customers first, but that they are a forward thinking company who are continually striving to improve their service, They now employ 12 knowledgeable and dedicated employees and are looking for a Digital Marketing & Design apprentice to join this growing business and learn the ropes from the close-nit helpful team Responsibilities of the Digital Marketing & Social Media Apprentice: - You'll learn to contribute creative ideas for new and existing clients - Assist the team with planning and implementing their digital, design and social media strategies - Assisting in the design of digital media and print - You will be supported to design print-based and digital communication materials for clients to professional standards - You'll be supported to demonstrate your existing skills and supported to learn new skills in Adobe InDesign, Photoshop and Illustrator - You'll be manipulating and editing images for brochures, leaflets, websites - You'll be designing for the web, assist in building and editing the websites - Producing engaging content - Assisting with general junior SEO tasks. Requirements of the Digital Marketing & Social Media Apprentice: - True passion for digital marketing and design - You will also have passion and enthusiasm for creative work - Excellent verbal and written communication skills - Enthusiastic approach to all tasks - Approachable at all times - Work well in a team and be able to work collaboratively to share ideas - You have the ability to work to briefs - Knowledge of graphic design (Photoshop, Illustrator, InDesign) would be advantageous, but you will receive on-the-job training as well - Knowledge and/or experience with websites would be a big bonus! Benefits: As the company expands there will be opportunities for a hard working apprentice to develop a career with the company with more responsibilities, new job title and pay increases on successful completion of the apprenticeship.
QA Ltd (Apprenticeships) Durham, County Durham, UK
May 27, 2017
Full time
Employer Description We are proud to be a leading provider of specialist employment programmes and of our success in achieving high employment progression rates. That's built on the quality of our staff. The awards and accreditations we receive are testimony to that quality and hard work. Main Duties - To support the SMMO to implement a programme for the social media marketing of Finchale services - Help produce Finchale Newsletter every quarterly - To research and pursue social media marketing opportunities - To work closely with the IT team to update the website and deliver a programme of social media posts - To work with and support staff in posting social media communications - To generate social media posts and stories across all areas of social media - To undertake regular posts as to Finchale services provision to primary and secondary referral agents - To help create, maintain and update an accurate database of social media contacts within the scope of the data Protection Act Qualities/ requirements - Good attention to detail - Motivated - A passion for learning - Team work - Excellent communication skills - Problem solving skills - Passion for technology - Passion for marketing Qualifications 3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above Other Important Information Working days/hours: Monday - Thursday, 8:30am - 5:00pm and on Friday from 8.30am - 3.15pm Total hours per week: 37.00
QA Ltd (Apprenticeships) Northumberland, UK
May 27, 2017
Full time
Piramal Healthcare Morpeth is a fully integrated pharmaceutical manufacturing facility producing active chemicals and pharmaceuticals with conversion into final sales packs in preparation for dispatch. The apprenticeship is structured to expose the successful candidate to a broad range of relevant skills meaning they will emerge as a versatile IT Analyst with highly marketable skills as well as knowledge of issues that drive a modern pharmaceutical environment. Responsibilities of the IT Apprentice: - Database administration, analysis, configuration, system support and problem solving. - Support the implementation of systems - Support and maintain the key live computerized systems to maintain business continuity. - Maintain the validation status of all GMP systems during the full system lifecycle - Actively identify, propose and deliver system enhancements in support of business best practice to help drive operational efficiencies - Develop and follow the policies and procedures for the application and management of computerized systems in a compliant manner - Interface with other areas of the organization to identify and propose improved working practices - The balance of workplace experience, practical coaching, and formal college teaching will support the achievement of a nationally recognised qualification. Requirements of the IT Apprentice: We are very interested in people who can demonstrate good communication skills, have a high level of accuracy and a keen interest in the relevant role. The candidate we are looking for will be adaptable, a good team player with drive, determination and motivation required to succeed in this competitive environment. The successful candidate must have GCSE's in Science, Maths and English language and preferably be working towards completion of a relevant further education course. Salary & Benefits: Piramal are looking to develop the right candidate over a period of years and a degree apprenticeship may also be available to a suitable candidate. Salary forecast: - Year 1: £10,633 - Year 2: £12,564 - Year 3: £14,013 - Year 4: £15,464
QA Ltd (Apprenticeships) Warrington, UK
May 27, 2017
Full time
Secured Mail delivers over 500 million items every year for businesses, retailers and organisations of all shapes and sizes. We are one of the largest eCommerce, postal and retail logistics businesses in the UK with a distinctly tailored approach to our services. Our key solutions include bulk mail, eCommerce, retail and international delivery. Using our high speed automation, cloud technology and transparent tracking data, we are able to save your business money and time as we collect, sort and deliver on your behalf. Currently seeking an enthusiastic and proactive individual to provide their service to customers and company employees. Responsibilities of the Data & IT Apprentice: In this job you will be responsible for; - Configuration of PC's, laptops, printers & network equipment for Secured Mail employees. - Conducting internal server backups - Supporting the Data and IT Manager with daily tasks. - Researching new technologies - Printing & despatching customer labels to ensure all mail received by Secured Mail can be processed. - Mail-sorting data received from customers using appropriate software in line with external postal guidelines - Mail-sorting data received from customers using appropriate software in line with external postal guidelines - Checking data files and requests from customers for consistency, accuracy and suitability - Processing some mailsort requests received for bulk letters, parcels and ecommerce items - Line listing uploads - Item level uploads - Consideration and compliance with Data Protection Act and other government legislations, when processing. Requirements of the Data & IT Apprentice: - Minimum 5 GCSE's at grade C & above or equivalent. - A natural interest and passion for computers & technology is desirable. - The successful candidate will have a good knowledge of computers driven by enthusiasm & willingness to learn new skills. Salary & Benefits: - Great career opportunities on successful completion of the apprenticeship, as the business and team expand future opportunities will be presented to the selected candidate. - £7800 per week
QA Ltd (Apprenticeships) Ruislip, Greater London, UK
May 27, 2017
Full time
This is a fantastic opportunity to join an exciting and vibrant environment. Here, you get to earn and learn. Apply now! You will be working for... A renowned and established luxury interior design company. They are dedicated to developing design-led products for many well-known hospitality companies. We are currently seeking a passionate and energetic individual for a Digital Marketing position within their young and dynamic marketing team. Be part of QA's 10k in Tech and add yourself to the UK's tech explosion! Responsibilities of the Apprentice - In this role, you will be: Taking an active part in the initiation of new marketing avenues with a business case Working on client projects with the design team Creating detailed product specification Dealing with social media management Working with the wider cross functional team Requirements of the Apprentice You will ideally have: Excellent communication skills, both written and verbal Good organisation skills and will be willing to learn The ability to work well in a team environment High attention to detail and problem solving skills Ambition, a strong work ethic and is open to new ideas A passion about marketing 5 GCSE Grades (C and above) or equivalent, including Maths and English Training available for the Apprentice Starts with a 12-14 month Digital Marketing apprenticeship, which consists of training in small groups and work-based assessment, covering: Search - SEO and PPC, Design, Online advertising, Email marketing, Social media and Image and video editing. You will gain a City & Guilds Level 3 Diploma in Digital Marketing. This fantastic opportunity can potentially lead to you earning £30k in a Digital Marketing role. Benefits and additional information Working days/hours - Monday-Friday, 9:00am-5.00pm You will have a chance gain a full time permanent role in the marketing team at the end of the apprenticeship, along with salary reviews every 6 months
QA Ltd (Apprenticeships) Yorkshire Way, Bradford, West Yorkshire BD7 3LG, UK
May 27, 2017
Full time
Employer Description Dynamic and fast paced, great learning opportunities, good way to start the careers into customer service, great brand name. The role would be primarily based for transforming the customer requirements into achievable technical specifications. Responsibilities - Project reporting, producing reports, spreadsheets etc - Project Administration - Project Monitoring - Organising meetings/minutes - Organising, facilitating RAID workshops - Liaison with 3rd parties and internal teams Qualities/requirements Technical Skills: - Knowledge of Microsoft office - Word, Excel and Power Point Other Skills: - High level of Excel skills - Professional PowerPoint skills - You will offer general support for a major change program, so experience within change would be an advantage for this position - Good personal presentation skills - as you will be working in a professional environment, likely to demanding timelines Qualifications required 3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above Additional information Daily working hours - Monday to Saturday (5 days a week based on rota) Regular Day Shift
QA Ltd (Apprenticeships) London, UK
May 27, 2017
Full time
Employer Description Deliver End user Computing (EUC) services as agreed with at Corporate office as well as clubs / casinos in UK. Dynamic and fast paced, great learning opportunities, good way to start the careers into customer service and a great brand name. Responsibilities - Understanding end user challenges - Fixing local desktop / machine related issues - Assist / perform troubleshooting within EUC scope - Comprehending challenges to end user touch points and propose solutions to mitigate the same - Identifying possible improvements to existing KPI's, and deliver the same as agreed - Need to keep up to date customer's equipment inventory and issue logs Qualities/requirements - Desktop engineering - Windows administration - Knowledge of basic cabling & how to provide touch support - Basic understanding of applications (based on on-the-job training) - Should have a knack of understanding KPI's / key business drivers, and how they affect the client organization from a technology viewpoint - Should be able to collaborate with wider IT team / third parties from a technology standpoint, other than providing routine EUC support - Should have capabilities to identify and deliver proactive improvements - Experience working with offshore team - Resource should be flexible enough to adjust with changing technology landscape, should have good communication skills as direct customer liaising would be required - Should maintain high work ethics as job requires you to work in clubs and casino Qualifications required 3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above Additional information Daily working hours - Monday to Saturday (5 days a week based on rota) Regular Day Shift
QA Ltd (Apprenticeships) Glasgow, Glasgow, Glasgow City, UK
May 27, 2017
Full time
Employer Description This is a dynamic IT solutions provider focussed on the business success of our clients. We use best of class technologies to deliver solutions that address business application delivery, information access and data security. This is an exciting opportunity for anyone looking to pursue an IT career via a vocational route. As well as gaining a diploma and IT accreditations, you will gain valuable work experience in a business environment, a competitive salary and the opportunity to learn new skills and start a rewarding career. Responsibilities You will be part of a small, highly skilled team and your role will be to provide first line technical administration and support for the company. Key responsibilities will include: - First point of contact between customers and IT which includes first line investigation and diagnosis of incidents and request handling. - Delivery of continuous improvement initiatives. - Ensure systems are managed to the satisfaction of the business - Supporting Microsoft and Citrix technologies Qualities/requirements - A passion for technology and learning - Excellent written and oral communication skills. - Excellent team working skills and ability to work with minimum supervision. - A real "can do" and professional attitude - Prior experience of hardware and we will provide training on both Microsoft and Citrix technologies Qualifications required - A minimum of 5 x National 5's (or equivalent ) at C and above including Maths and English Additional information Daily working hours - Monday-Friday, 9am-5:30pm Additional Requirements - Having a drivers licence would be advantageous, however not essential Benefits/ Other Important Information - This is a fantastic opportunity to kick-start a very rewarding career in IT and earn whilst you learn - You will have the opportunity to gain valuable industry certification
QA Ltd (Apprenticeships) Durham, County Durham, UK
May 27, 2017
Full time
Employer Description We are proud to be a leading provider of specialist employment programmes and of our success in achieving high employment progression rates. That's built on the quality of our staff. The awards and accreditations we receive are testimony to that quality and hard work. Main Duties - To assist the admin team to organise, prepare, record, process, maintain and issue forms, reports, and documentation, both manual and computerised, pertinent to the administration of Finchale contracts and the achievement and delivery of those contracts - To undertake internal administrative duties in relation to expenses, staff attendance and the processing of purchase orders - To work with colleagues to provide Reception and Switchboard services - Assist the admin team to ensure the timely and accurate processing and recording of contract-related documentation - Assist in the preparation of claims for payment to relevant contract authorities - Support with the preparation of performance statistics and statements for internal and external use - Update and maintain contract MI Systems to ensure that the recording of information for all contracts is accurate and current - Handle external enquiries relating to services delivered by Finchale and/or ensure that these are dealt with by others where appropriate - Ensure that all documentation to client starts, completions and progressions is undertaken and communicated - Undertake Reception duties in conjunction with colleagues - Undertake switchboard duties in conjunction with colleagues - Verify, record and calculate client and staff expenses for payment - Ensure that Finchale policies and procedures relating to Health and Safety, Safeguarding and Equality of Opportunity are adhered to in relation to the job role - Assist in the recording of all induction paperwork for clients Qualities/ requirements - Good attention to detail - Motivated - A passion for learning - Team work - Excellent communication skills - Problem solving skills - Passion for technology - Passion for marketing Qualifications 3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above Other Important Information Working days/hours: Monday - Thursday, 8:30am - 5:00pm and on Friday from 8.30am - 3.15pm Total hours per week: 37.00
QA Ltd (Apprenticeships) Ascot, Berkshire SL5 7JX, UK
May 27, 2017
Full time
Employer Description BPI is the Number 1 UK reseller for Oracle CRM. Werecently won the Oracle User Group's "Partner of the Year" Award". With over 16 years of experience in delivering true business benefits we are the perfect link between the business and technology. Job description To support all customer issues and queries about CRM during Project build cycles and in post launch support. The CRM Support Consultant will need to successfully communicate and work with Customers, the BPI Account Manager and Oracle Support to rectify and close all issues and requests. Main Duties - Resolve all customer issues right, first time, every time - Provide a consultative approach to all fixes ensuring the customer gets the best - available solution - Using in house CRM, log all issues and resolutions to provide accurate status - reports by agreed deadlines and when requested timely adhoc reports - Ensure our customers receive the best possible service to encourage re-sign of - managed service - Deliver a world class customer experience through effective relationships with - internal and external customers - Support Project Managers in delivering best of breed solutions on time and to budget - Escalate and resolve service affecting issues that arise - Ensure the deployment and administration is well controlled and delivered within - agreed timescales - Ensure that customer solutions are effectively delivered - Seek and use customer feedback to improve the level of service offered to ensure that the - customer is maintained - Adhere to commercial governance in all support activities Qualities/ requirements - Confident - Focused - Passionate - Dedicated - Team player - Excellent communicator - Hard worker Qualifications 3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above Other Important Information Working days - Monday - Friday Benefits Further career growth and development
QA Ltd (Apprenticeships) Barnsley, Barnsley, South Yorkshire, UK
May 27, 2017
Full time
The company is quite unique being the only purpose built 3-16 Catholic and Church of England school in the country. We are so fortunate to occupy such an amazing building and the opportunities our new school can offer young people and their families are boundless. Responsibilities of the IT Apprentice - To keep up to date the school website under the direction of the Business Manager - To support staff in the use of and population of the MLE (Sharepoint) - To liaise with the Network ICT Technician - To liaise with the Network ICT staff in reporting ICT faults in both hardware and software - To support the whole school print solution - To provide ICT support for all staff - To support teachers in the use of ICT in the classroom - To support all staff in training in ICT software and hardware - To Manage the School AV Systems - To set up the school AV systems in the various performance spaces and to support staff in their use - To train staff and pupils in the safe use of the AV equipment - To undertake any other duties, commensurate within the grade, at the discretion of the Headteacher - Be familiar and comply with all relevant Health and Safety, Operational, Personnel, Child Protection - To develop and promote high standards throughout the Barnsley Children, Young People and Families Service Requirements of the IT Apprentice We require applicants to have a minimum of 5 GCSE's Grades C and above, including Maths and English. You will be a team player with a customer centric ethos, have a passion for the latest technologies and a wide technology understanding. - Good attention to detail - Passion for IT and technical solutions - Willing to go the extra mile - Personable - Self-motivated - General technical/resource support - Experience of working with multimedia platforms - Excellent numeracy/literacy/keyboard skills - 2 GCSEs in English and Maths Grade A to C or equivalent (e.g. level 2 Adult literacy and Numeracy) and relevant experience / qualification in ICT - Participate in development and training opportunities - Ability to relate well to children and adults - Work constructively as part of a team, understanding school roles and responsibilities and your own position within these - Ability to train and induct new users to school it systems - Ability to work unsupervised to deadlines - Ability to report on school E-Systems to a variety of audiences Additional information Generous holidays Opportunity for flexible working hours