Customer Service - Financial Services - Apprentice/ Graduate

  • objective people
  • Chelmsford, Chelmsford, Essex, UK
  • Sep 08, 2017
Banking Finance

Job Description

Exciting opportunities within Customer Services.

Working for a large Financial company, based in Chelmsford.

Opportunities for School leavers and Graduates

Ideal Candidate

  • Good communication and mathematical reasoning skills (5 GCSE's or equivalent)
  • Good understanding of all relevant legislation e.g. Data Protection Act, Money Laundering requirements
  • Good understanding of relevant products and systems, including PC skills
  • In depth understanding of relevant processes
  • Understanding and application of agreed authority limits
  • Good customer focus and complaint handling skills
  • Good keyboard skills, and familiar with Microsoft word and excel.
  • Good call handling skills
  • Good organisation and time management skills to prioritise workloads.
  • Good analytical, problem solving and decision making skills

Further information will be provided upon application.