Apprentice Insurance Account Administrator

  • Talented Futures
  • Belfast, UK
  • Sep 09, 2017

Job Description

There is an exciting apprenticeship opportunity at Lockton to join the Belfast team. This role is open to candidates that have recently completed A Levels and are keen to start a career in Insurance.

Lockton is the largest global independently owned insurance broker in the world, with an enviable record of growth over the last few years. We operate out of multiple territories and have an international branch network. We deal with both retail and wholesale clients and operate a culture that is unique, emanating from the entrepreneurial spirit of its senior management and the flat structure in which the organisation operates.

The business has achieved significant success in recent years with strong organic growth and positive client and employee feedback. The internal culture of the organisation is recognised as a key differentiator and the quality of service delivery is highly rated by our clients.

Lockton is committed to investing in talent and due to our sustained growth we are looking to fill this apprenticeship position.

There will be full training and support, which will aid the successful Associate in working towards a fully funded professional qualification specifically towards a career in Insurance.

The overall purpose of the role is the provision of account support services for clients. To aid in the overall service provision to clients ensuring that the business is retained and developed.

The areas of responsibility within the role include but are not exclusive to the following:

  • Undertaking background research/investigation

  • Producing reports and briefing notes

  • Assisting with complex administrative tasks and functions

  • Administrative support for routine tasks

You may also assist the Account Managers in the following areas;

  • Obtain claims information forms from insurers/Claims.

  • Prepare renewal questionnaire.
  • Collect data/statistics for inclusion in market presentations.
  • Preparation of marketing documentation for new business, renewals and mid-term amendments.
  • Working on premium allocations where required.
  • Preparation and issuance of invoices, mid-term amendments and closings.
  • Create and update relevant systems.
  • Liaise with insurers and clients as required.
  • Prompt and accurate resolution of accounts queries.
  • Provide support in the overall servicing of the client's insurance programme and retention of the business.
  • Monitor and respond to management information reports.