IT Systems Apprentice - Technical Support

  • Anonymous
  • Crewe, Cheshire East, UK
  • Sep 13, 2017
Full time Information Technology Telecommunications

Job Description

Employer Description

A fantastic opportunity to join a global leader in digital services. We're the technical and business expertise behind some of the most influential businesses in the world. And just as our clients look to us to guide them through digital transformations, we can do the same for your career via our apprenticeship program, developing you into a real business technologist.

Atos apprenticeships offer a structured learning journey, providing the technical and business skills you need to confidently take on new responsibilities. Whichever scheme you choose, you'll earn industry-recognised qualifications. You'll find our culture relaxed and supportive, yet focused and hardworking, and you'll be given the flexibility to bring new ideas to the table, with guidance on hand whenever you need it.
Job Details:

Responsibilities

As a Technical Support Apprentice, you will:

Be part of a dedicated team of professional support analysts
Provide first line technical support to key clients
Develop a range of technical skills, which you'll learn to apply together with business knowledge to solve technical problems for end users and create simple, effective solutions
Use effective communication skills to provide an efficient service to clients
Learn to adapt to a range of challenges in this busy team

Qualities/requirements

Enthusiastic about working in the IT sector
Good written and verbal communication skills
Great team players
Committed to solving problems
Have good attention to detail
Open to new ideas and keen to learn
Not afraid to ask questions
Ready to rise to new challenges

Qualifications required

5 GSCE's grades A-C, including Maths & English

Additional information

Daily working hours: Monday to Friday, 37hrs per week

Benefits

A permanent contract from day one
25 days' holiday, plus the option to buy up to ten more
Private medical insurance
A pension plan
A fully funded training program to help you achieve your qualifications
Access to a range of flexible benefits to tailor to your needs

Other Important Information

The apprenticeship will blend on the job experience, face to face workshops and online learning, leading to:

Advanced Apprenticeship Infrastructure Technician Level 3
MTA Networking Fundamentals
MTA Mobility and Devices Fundamentals
MTA Cloud Fundamentals
Your choice of a Microsoft MOC on-demand course