Metro Bank Plc London, UK
Jan 15, 2018Full time
Team: Regional Banking Would you like to be the face of the British Banking Revolution? Then come and join our apprenticeship programme at Metro Bank! If you are able to commute to our Central London Stores and are 18 years old or above, then read on! At Metro Bank we are looking for Apprentice Cashiers who can display an outstanding attitude towards learning and provide genuinely professional and amazing customer service. Our store colleagues focus on the customer all the time, every time, because they care about our customers, and we get rid of any stupid bank rules that get in the way of them doing that. That is why we offer instant account opening with a debit card, PIN and cheque book issued on the spot. How amazing is that? So what will you be doing?... • Greeting and welcoming customers • Working on the counter line and handling cash and cheques • Helping customers with our amazing Magic Money Machines • Finding solutions for customers and advising them on our services • Participating in our store events (including Kids Rock, Dogs Rule, Grand Openings, Metro Money Zone) You need to be this kind of person…. • Passionate about providing unparalleled levels of service and convenience for customers • Prepared to stick at something - we get nervous if someone has jumped from job to job • Able to work and learn quickly in a fast paced, fun and dynamic environment We hire for attitude and train for skill, so what can I expect from the apprenticeship programme? Right from the start, you'll work towards achieving a Level 2 Financial Services Customer Advisor qualification, where you'll think like a retailer whilst becoming the most professional banker. You'll also have an opportunity to do Functional Skills in English and Maths (equivalent to GCSEs at grade A-C) if you don't already have them. Learning to be an amazing Cashier (accredited by City and Guilds) is one part of the programme, where you learn how to use our banking systems and deliver amazing customer service that creates fans with every interaction.